Culinarian Series Standard Features

• AlphaFlame™ Open Burner - With an unsurpassed 25,000 BTUs, the 94 port AlphaFlame™ burner can take your cooking from the lowest of simmers to the quickest of boils.
• FineTouch™ Small Pan Burner - Ideal for smaller pans or for an extra low simmer, this 8,000 BTU small pan burner is included on each open top range and range top.
• BBQ Grill - With 18,000 BTUs/hr or 36,000 BTUs/hr, this indoor grill sears at up to 1,200ºF. Bring outdoor grilling indoors with variable temperature control on our two-sided TruSide™ channeling grates and our hybrid ceramic radiants encased in stainless steel.
• Thermo-Griddle Plate - Our 3/8″ thick thermostatically controlled stainless steel griddle plate gives precise control over the griddle area, won’t rust, and doesn’t pre-conditioning.
  
• Stay-Cool™ Knobs - Heavy duty, die cast, chrome-plated metal knobs with plastic inserts stay cool to the touch. Red knobs optional.
  
• EZ-Glides™ Drip Trays - Sized for easy handling and cleaning (will fit in most dishwashers).
• Infra Broil™ - Providing an extra-large broiling area, the gas infrared broiler generates 18,000 BTUs/hr of searing power. For even heat distribution and ease of cleaning, the broiler is covered with ceramic glass.
• TargetTemp™ Convection Cooking - Our strategically shaped and ducted oven cavity is calibrated for superior airflow. This design creates a more balanced oven temperature and increases cooking efficiency.

Burner Features

• AlphaFlame™ burners are rated at 25,000 BTUs to deliver intense powerful heat.
• All burners turn down to a 145° F simmer.
• FineTouch™ simmer burner rated at 8,000 BTUs
• EZ-Glides™ – Full extension removable drip trays mounted on ball bearing rails.
• Commercial Quality Cast Iron Grates.
• Stay-Cool™ – Die cast, chrome plated metal knobs with Black Trims (red optional).
• Auto-ignition/re-ignition on all burners.
• Island trim included.
• 12" BBQ grill and 12" griddle

Manual Clean Oven Features

• Large 4.9 cu. ft oven cavity with 4.4 cu. ft usable capacity – 27”W x 15”H x 21”D
• Oven fits full size commercial cookie sheet (26” x 18”)
• Convection oven with separate Fan On/Off switch
• 30,000 BTU bake burner for uniform cooking
• 18,000 BTU Infrared broil burner for perfect searing
• Small oven: 2.7 cu. ft. cavity with 2.5 cu.ft. usable capacity – 15″ W x 15″H x 21″ D
• Five rack positions (2 racks provided)
• Dual 40 W oven lights provide excellent interior illumination
• All-stainless steel and glass door allow wall-to-wall visibility and easy cleaning
• Black porcelain with Titanium speck oven interior
• Front and rear levelers allow 1-1/2” height adjustment
• Broil Pan provided

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.