Allora USA warrants to the original purchaser consumer of an Allora USA sink that it will, at its option, repair or replace such product if it is found by Allora USA, in its sole judgment, to be defective under normal residential use, provided that it has been installed and maintained in accordance with Allora USA’s instructions. This limited warranty applies only to the initial installation and is not transferable from the original consumer purchaser. In the event of a limited warranty claim, proof of purchase will be required – save sales receipt. Registration must be done within 30 days of original purchase.

If this product is used commercially Allora USA warrants the product to be free from defects in material and workmanship for one (1) year from the date of purchase, with all other terms of this warranty applying except duration.

Improper care and cleaning will void the warranty.

Gloss reduction, scratching, staining and acid or alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric
conditions, are not manufacturing defects but are indicative of normal wear and tear.

This limited lifetime warranty DOES NOT COVER the following:

1. Defects or damages arising from shipping, installation, alterations, accidents, abuse, misuse, environmental factors, lack of proper maintenance and use of other than genuine Allora USA replacement parts, in all cases whether caused by a plumbing contractor, service company, the owner or any other person.
2. Gloss reduction, scratching, staining and acid or alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear.
3. Deterioration through normal wear and tear and the expense of normal maintenance.
4. Commercial application.
5. Options and accessories. Allora USA’s limited warranty on these items is one year for parts only. This one-year limited warranty covers accessories manufactured by Allora USA against defects of material or workmanship. Limited warranty coverage begins on the date the accessory was originally purchased by the owner.
6. Postage or shipping and handling costs for returning products for repairs or replacement under this limited warranty and labor or other costs incurred in connection with product removal or installation under this limited warranty.
7. ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING LABOR, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED, OR THE EXTENSION BEYOND THE DURATION OF THIS LIMITED WARRANTY OF ANY IMPLIED LIMITED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR AN INTENDED PURPOSE. IN NO EVENT WILL ALLORA USA BE LIABLE FOR THE COST OF REPAIR OR REPLACEMENT OF ANY INSTALLATION MATERIALS INCLUDING BUT NOT LIMITED TO TILES, MARBLE ETC.
8. Responsibility for compliance with local code requirements. (Since local code requirements vary greatly distributors, retailers, dealers, installation contractors and users of plumbing products should determine whether there are any code restrictions on the installation or use of a specific product.)
9. This limited warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this limited warranty does not affect such statutory rights.

***ANY CLAIMS MUST BE REPORTED WITHIN 30 DAYS OF INCIDENT. CLAIMS REPORTED AFTER 30 DAYS ARE NOT VALID***

Allora USA is a privately held manufacturer of custom sinks and faucets.  We use the best materials and workmanship in every product we offer.  We are committed to providing the highest level of professionalism and customer service. We strive to achieve a long term relationship with our clients by delivering high-quality and cost-effective products.

Allora USA is a family owned and operated business that strives to be the best distributor on the Eastern seaboard and Mid Atlantic regions. By catering to the needs of industry professionals such as builders and kitchen & bath dealers, Allora USA has quickly gained a loyal following within the trade.

Our goal at Allora USA is to offer top quality faucets, sinks and strainers at the lowest possible price along with exceptional customer service. We provide innovative and cost effective product designs to meet the specialized needs of our customers.

Our company enhances its reliable product line with short lead times. We have a wide selection of kitchen and bath products to meet the unique needs of our large clientele. The unique competitive advantage that Allora USA has over competitors lies in the ability to offer the most advanced faucets and other sanitary products available. We pay attention to every last detail as if it were the first.

We welcome the opportunity to serve your needs.