The MASTERPAN 12" pressed aluminum chef's wok with copper color ceramic non-stick coating is an easy-to-clean wok providing a superior double layer ceramic non-stick coating that is safe and durable for daily use. It is the perfect tool for making stir-frys, stews, curries, soups, pasta, and more! The wok can be safely used on any heat source, except induction.

This wok is dishwasher safe, as well as PTFE, PFOA, lead, cadmium, and heavy metal free. Cook healthier food on the durable ceramic non-stick coating surface by using less oil, butter or grease, as well as use it for your basic baking needs.

Features

• BIG 6" HEAVY GAUGE BASE HEATING PLATE: suitable for any size cooking hob and all heat sources except for induction. Thermally-efficient aluminum body delivers fast, even heating for consistent cooking results.
• HIGH QUALITY STAINLESS STEEL HANDLE: top of the line ergonomic stainless steel riveted handle allows you to put this wok in the oven. We do not recommend putting any wok with a non-stick surface directly under a broiler.
• NON-STICK & STAIN RESISTANT: uses a double layer ceramic non-stick coating which is PTFE, PFOA , lead, cadmium and heavy metal free. Food comes right off the wok so it makes cooking more enjoyable and easy.
• OVEN & DISHWASHER SAFE: oven safe upto 220C (430F) for upto 30 minutes. Once you're done cooking and the wok and lid cools down, you can put them in the dishwasher or place it under hot water for an easy clean. Remember to read our care guide for our ceramic non-stick cookware.

Specifications

Warranty

Limited Lifetime Warranty

Filing a Claim

in the event of any claim for one of our products please email warranty@masterpan.com a picture of the damage/s and let us know the problem. Please also send us pictures of the top and bottom of the pan as we need to validate the normal wear and tear condition of the pan. Our Warranty Team will respond to your claim as soon as possible.

Covers

Our warranty covers your product/s from any material or workmanship defects at time of production and its non-stick coating under normal and non-professional use as mentioned in this care guide.

Does Not Cover

Our warranty does not cover damages to your product/s from excessive commercial use, normal wear and tear, deterioration due to dishwasher use, improper use such as accidents, boiling dry, over-heating an empty pot/pan, misuse, abuse, commercial or non-consumer use, overheating due to pro-longed use, scratches from metal utensils or objects, stains from certain food products, and improper cleaning. Ensure proper use of your product to validate this warranty.

Final Decision

In the event of any claim we reserve the right of the final decision of either repair, replacement (or if no longer in stock a replacement) or refund of purchase price paid in part or whole depending on the nature of the damage.

Cost

In the event of a repair or replacement there will be no charge besides shipping and handling cost. The cost of returning the product to MASTERPAN is up to the customer. The cost of shipping and handling a replacement is a flat US$9.99 per product that is under warranty.

Improper Use

We do not cover any incidental or consequential damages arising from any direct or indirect use or dropping of our product/s. Our warranty does not cover any third party liability damage that may arise from improper use or handling of our product/s such as damage to personal property, bodily parts, flooring, etc., by accidental dropping of our product/s or damage to other product/s by improper storage of our product/s.

Cosmetic Damage

This warranty does not cover scratches or damage that is merely cosmetic or minor in that it does not significantly affect the performance of the product/s itself. Minor imperfections, surface markings as a result of shipping, and slight color variations are normal.

Non-Stick Replacement Guarantee

Every non-stick coating will eventually wear out depending on usage and no company can guarantee that but what we guarantee is that if it wears out within 12 months of purchase because you used our pan everyday then we will offer you a brand new pan at half the price to replace your old one. So for example you purchased a new pan for US$29.99 and the non-stick coating wore out due to normal wear and tear and you want to replace it, simply just email us a copy of your invoice and picture of the pan and we will send you a brand new pan for only US$14.99 + US$9.99 for the shipping and handle so you get a brand new pan to use.