The MASTERPAN 10 x 13" (cooking surface) Grill Plate is made from cast aluminum with a premium non-stick coating and large helper handles that come with silicone covers, and is ideal for grilling all meats and seafood conveniently in the comfort of your own kitchen. Its double layer, nonstick Xylan Plus coating by Whitford is PFOA, lead, cadmium, and heavy metal free making it safe and durable for daily use and incredibly easy to clean.

The sleek style and ultra durability fulfills all your cooking desires specially with it's raised grill ribs. The heavy gauge base allows it to be used safely on any heat source including induction, and is designed to distribute heat evenly throughout the pan for amazing results. The high grade material prevents any warping during high heat.

Features

• IDEAL FOR GRILL-STYLE LOVERS: the raised grill ribs on the pan's surface emulates the distinctive marks made by a barbecue grill and also collects fat runoff.
• NON-STICK & STAIN RESISTANT: allows for easy release and cleanup using Whitford's XYLAN PLUS double layer non-stick coating which is PFOA free. Easy to cook using virtually no or very little butter or oil allowing for healthy cooking. Food comes right off the grill so it makes cooking more enjoyable and cleaning up a breeze.
• HEAVY GAUGE BASE HEATING PLATE: suitable for any size cooking hob and all heat sources including induction. Uniquely balanced heat distribution allows you to cook your favorite dishes effortlessly making the center of the grill about 15-20% hotter then the sides so you can grill your steaks, burgers, and sausages in the middle of the grill while doing your seafood and vegetables on the side.
• SILICONE GRIPS: includes 2 red silicone grips contoured for a comfortable secure hold to help handle the sleek, convenient and ergonomically designed side helper handles when they get hot. Silicone handles are not oven or direct heat source safe and should only be used when moving the hot plate and not used while cooking. A highly practical addition to any kitchen.
• CAST ALUMINUM: for fast, even heating and easy cleanup; warp-resistant base.
• OVEN & DISHWASHER SAFE: oven safe upto 180C (360F) for upto 30 minutes without the glass lid. Once you're done cooking and the pan cools down, you can put it in the dishwasher or place it under hot water for an easy clean. We always recommend hand washing vs dishwasher as it increases the life cycle of any non-stick coating.

Specifications

Warranty

Limited Lifetime Warranty

Filing a Claim

in the event of any claim for one of our products please email warranty@masterpan.com a picture of the damage/s and let us know the problem. Please also send us pictures of the top and bottom of the pan as we need to validate the normal wear and tear condition of the pan. Our Warranty Team will respond to your claim as soon as possible.

Covers

Our warranty covers your product/s from any material or workmanship defects at time of production and its non-stick coating under normal and non-professional use as mentioned in this care guide.

Does Not Cover

Our warranty does not cover damages to your product/s from excessive commercial use, normal wear and tear, deterioration due to dishwasher use, improper use such as accidents, boiling dry, over-heating an empty pot/pan, misuse, abuse, commercial or non-consumer use, overheating due to pro-longed use, scratches from metal utensils or objects, stains from certain food products, and improper cleaning. Ensure proper use of your product to validate this warranty.

Final Decision

In the event of any claim we reserve the right of the final decision of either repair, replacement (or if no longer in stock a replacement) or refund of purchase price paid in part or whole depending on the nature of the damage.

Cost

In the event of a repair or replacement there will be no charge besides shipping and handling cost. The cost of returning the product to MASTERPAN is up to the customer. The cost of shipping and handling a replacement is a flat US$9.99 per product that is under warranty.

Improper Use

We do not cover any incidental or consequential damages arising from any direct or indirect use or dropping of our product/s. Our warranty does not cover any third party liability damage that may arise from improper use or handling of our product/s such as damage to personal property, bodily parts, flooring, etc., by accidental dropping of our product/s or damage to other product/s by improper storage of our product/s.

Cosmetic Damage

This warranty does not cover scratches or damage that is merely cosmetic or minor in that it does not significantly affect the performance of the product/s itself. Minor imperfections, surface markings as a result of shipping, and slight color variations are normal.

Non-Stick Replacement Guarantee

Every non-stick coating will eventually wear out depending on usage and no company can guarantee that but what we guarantee is that if it wears out within 12 months of purchase because you used our pan everyday then we will offer you a brand new pan at half the price to replace your old one. So for example you purchased a new pan for US$29.99 and the non-stick coating wore out due to normal wear and tear and you want to replace it, simply just email us a copy of your invoice and picture of the pan and we will send you a brand new pan for only US$14.99 + US$9.99 for the shipping and handle so you get a brand new pan to use.