The MASTERPAN 10”x14” Double Sided Grill and Griddle is exceptional for all cooking hobs except induction. Its durable cast aluminum material is built to last, suitable for everyday use, and easy to clean. Our premium tested non-stick coating lasts significantly longer than your usual non-stick cookware, and can be used worry-free on any heat source, except induction. The superior cooking surface is specially designed to balance heat distribution evenly throughout the entire grill for a pro-level searing, BBQing or roasting experience befit for a king or queen.

To make all your food fantasies come true, flip the grill over and take advantage of the equally deluxe griddle on the other side. The Grill and Griddle features a conveniently removable handle, is dishwasher safe, as well as PFOA, lead, cadmium, and heavy metal free.

Features

• 2 PANS IN 1: Deep Grill on one side and Griddle on the other with a large enough cooking surface on each side to cook for a crowd.
• NON-STICK AND STAIN RESISTANT: uses our own exclusive MASTERLON double layer non-stick coating which is PFOA, lead, cadmium, and heavy metal free. Food comes right off so it makes cooking more enjoyable and easy.
• RAISED EDGES: prevents any spillage; raised ribs are perfect for grilling
• EVEN HEAT DISTRIBUTION: food cooks efficiently and evenly across the surface of the pan without any hot spots.
• OVEN & DISHWASHER SAFE: the grill, without the handle, is oven safe for up to 175C (350F) for up to 60 minutes. Remember to remove the wooden handle before using in the oven or directly over any heat source. Once you're done cooking and the grill cools down, you can put it in the dishwasher or place it under hot water for an easy clean. We always recommend hand washing vs dishwasher as it increases the life cycle of any non-stick coating.
• SAVE SPACE: convenient detachable wooden handle for saving space and easy cleaning; a highly practical addition to any kitchen.

Specifications

Warranty

Limited Lifetime Warranty

Filing a Claim

in the event of any claim for one of our products please email warranty@masterpan.com a picture of the damage/s and let us know the problem. Please also send us pictures of the top and bottom of the pan as we need to validate the normal wear and tear condition of the pan. Our Warranty Team will respond to your claim as soon as possible.

Covers

Our warranty covers your product/s from any material or workmanship defects at time of production and its non-stick coating under normal and non-professional use as mentioned in this care guide.

Does Not Cover

Our warranty does not cover damages to your product/s from excessive commercial use, normal wear and tear, deterioration due to dishwasher use, improper use such as accidents, boiling dry, over-heating an empty pot/pan, misuse, abuse, commercial or non-consumer use, overheating due to pro-longed use, scratches from metal utensils or objects, stains from certain food products, and improper cleaning. Ensure proper use of your product to validate this warranty.

Final Decision

In the event of any claim we reserve the right of the final decision of either repair, replacement (or if no longer in stock a replacement) or refund of purchase price paid in part or whole depending on the nature of the damage.

Cost

In the event of a repair or replacement there will be no charge besides shipping and handling cost. The cost of returning the product to MASTERPAN is up to the customer. The cost of shipping and handling a replacement is a flat US$9.99 per product that is under warranty.

Improper Use

We do not cover any incidental or consequential damages arising from any direct or indirect use or dropping of our product/s. Our warranty does not cover any third party liability damage that may arise from improper use or handling of our product/s such as damage to personal property, bodily parts, flooring, etc., by accidental dropping of our product/s or damage to other product/s by improper storage of our product/s.

Cosmetic Damage

This warranty does not cover scratches or damage that is merely cosmetic or minor in that it does not significantly affect the performance of the product/s itself. Minor imperfections, surface markings as a result of shipping, and slight color variations are normal.

Non-Stick Replacement Guarantee

Every non-stick coating will eventually wear out depending on usage and no company can guarantee that but what we guarantee is that if it wears out within 12 months of purchase because you used our pan everyday then we will offer you a brand new pan at half the price to replace your old one. So for example you purchased a new pan for US$29.99 and the non-stick coating wore out due to normal wear and tear and you want to replace it, simply just email us a copy of your invoice and picture of the pan and we will send you a brand new pan for only US$14.99 + US$9.99 for the shipping and handle so you get a brand new pan to use.